Operational Excellence

Institutionalize Operational Excellence

Although the phrase Operational Excellence is used somewhat loosely it does provide us a framework for strategically improving business performance. In this brief video I present key questions to help assess where the greatest gaps and opportunities for improved business performance exist in your business.

The four fundamental components of an Operational Excellence program are as follows:

  • Leadership and Culture philosophy
  • Process Design and Optimization
  • Supplier and Contractor collaboration and innovation
  • Technology introduction and integration

Consider your performance in each of these areas. Assess where your greatest opportunities are to improve business performance.

For more resources on assessing and introducing Operational Excellence, visit my blog. You can contact me to speak on this topic at your next event.

© Shawn Casemore 2014. All rights reserved.

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