Improve Communications to Reduce Indigestion
I was at a drive-thru the other day, and when I placed my order I specifically asked for “no cheese” on my chicken wrap. In a crackling voice, my order taker “Sam” repeated back to me “no cheese?” to which I responded “that’s right, no cheese.” I was sure we had this nailed down when, […]READ MORE
Increase Your Wins; Reduce Your Losses
If you are tired of being at the loosing end of most discussions or arrangements, be they at work, with a peer or a spouse, then try the following eight steps to improve your outcomes. 1. Listen more than you talk. It is difficult to understand what the other person desires if you spend all […]READ MORE
Operational Leader Video Series: Strategic Mindset
In this video Shawn discusses the fundamental steps to developing a more strategic mindset. [wpvideo U8D6cNnO] © Shawn Casemore 2013. All rights reserved.READ MORE
How Valuable Is Your Time?
A police officer followed me into my gym parking lot the other morning. No lights, no chase, he just drove in behind me. I thought he was turning around, but when I got out of my car he pulled up behind me and got out as well. He looked at me, gym bag in hand, […]READ MORE
Shawn’s Friday Five: Five Ways To Improve Your Performance.
Here is another edition of Shawn’s Friday Five, five ways to improve your personal and professional performance! 1. Fix yourself before worrying about fixing others. Spend less of your time criticizing others, and more time focusing on improving yourself. 2. Time management is about priority. Start with your top priorities rather than procrastinating and leaving […]READ MORE
Prepare to lean.
I was recently interviewed by an manufacturing association on best practices to prepare an organizational (it’s leaders, employees and shareholders) on how to prepare for and embrace Lean as a method to improve productivity. Here are the top key elements I shared with the association. I thought you might find these helpful. 1. What’s in […]READ MORE
Get into the front seat.
Backseat drivers are a pain aren’t they? With their opinions about what you are doing wrong; what you should have done or how you should have done it (the later demonstrates signs of passive aggressive behavior). Backseat drivers cause frustration because their perspectives are strongly influenced by their perceptions, which are often far from reality. […]READ MORE