Shawn Casemore

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Book Shawn

March 2016

Recent Posts

  • How to Get Out of a Sales Slump (+18 Ways to Stay Out!)
  • Segment Your Customer Experience [is it necessary?]
  • Why Customer Experience is More Important Than Ever
  • Employee Performance Reviews: The Better Way
  • Motivating Your Employees Is An Inside Job

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  • Business Growth
  • Business Performance
  • Business Success
  • Collaboration
  • Customer Experience
  • Employee Engagement
  • Innovation
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  • Operational Excellence
  • Productivity
  • Strategy
  • Uncategorized

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Get Your Mind Right

Stress, worry, anxiety, nervousness – all somewhat normal emotions that any busy and successful CEO or Executive will experience on a daily if not weekly basis. As much as these types of emotions tend to come with the territory, dealing with them is crucial, not only for strengthen mental health and self-esteem, but also for […]

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Without This Your Company Will Not Survive

Show me a business that is highly profitable and I will show you a team of employees behind the business that are clear on the vision, their role in support of the vision, and who demonstrate a level of commitment that far surpasses that of the “average” company. This is what business success is all […]

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What is Innovation?

To answer this question let’s start with what innovation is not. Innovation is not an overly complex process. Innovation doesn’t necessitate technology. Innovation doesn’t require investment Innovation is best created without a formal structure or functional responsibility

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Why Reality Will “Trump” Your Marketing Perceptions

It would seem at present that the perceptions being created by many of the current political candidates are, at least in their minds, more important than the reality of the results most of them have been responsible for throughout their career. To point out the obvious, Donald Trump has been bankrupt several times throughout his […]

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Why Diversity Actually Reduces Conflict

I spent this past week at the Million Dollar Consulting Convention in Los Angeles. As much as I learned from the workshops and sessions at the convention, I was more intrigued by interactions between the diverse individuals in attendance. Everyone who attends this convention is a consultant, a speaker, a coach or in my case, […]

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Successful CEOs Maintain The Right Frame Of Health

It struck me recently that some of the most confident, passionate and successful CEOs and Executives that I know are physically active, despite the many demands and pressures placed on their time. In fact, when I tested this hypothesis I found that there is a strong co-relation between physical and mental health. Specifically, being committed […]

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You’re Losing Customers Because Of This…

When was the last time you “shopped” your own business? If you’ve ever watched the television show “Undercover Boss” you know that being on the front lines can be an eye opening experience for many CEOs and Executives. Shopping your own business will give you valuable insight into what your customer’s experience is. It’s good […]

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You May Be The Greatest Obstacle to Growing Your Team

I meet with CEOs and Presidents of mid-market companies each and every week, and one commonality stands out amongst all other. Businesses that grow are lead by CEOs that believe their employees collectively have more intelligence than they do. Put another way, despite the background and experience of the CEO or President, he or she […]

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What Gets In The Way of Speed

I posted recently about how Speed is Power. Since I wrote this blog post the concept has been reinforced time and time again. Put bluntly, if you are managing or overseeing a business, the speed by which you and your team identify, implement and respond to your customers and the marketplace is directly proportional to […]

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