How You’re Dropping the Ball
Each and every week I meet with several CEOs, Presidents and Executives either through meetings, networking or after talks that I deliver. It seems that when it comes to business growth the common thread across all industries, sectors and countries is “lack of predictability.” Markets seem to be soft when they’ve previously been strong. Customers […]READ MORE
IS CUSTOMER CAPITALIZATION PART OF YOUR GROWTH STRATEGY?
This past week I began working with an organization to empower their sales and marketing. We spent time reviewing their existing processes, their customer empowerment strategies, and the autonomy of their employees in pursuing and interacting with prospective customers. I’ve found that the most critical piece that’s often missing is the lack of focus and effort […]READ MORE
What Your Customers Aren’t Telling You!
If you want to grow your business you obviously have to sell. When I look at my clients, and visit with CEOs and executives of all different types of companies, it strikes me that a lot of sales teams within organizations are focused on the management level (those who have authority) or the executive level […]READ MORE
Delegate More to Increase Productivity
Delegate more to increase productivity. Sounds simple doesn’t it? Well it would if I was suggesting that if you delegate work to others it will result in increasing your own productivity. But, what if I was suggesting that doing so would actually increase the productivity of your people, would you still believe me? Believe it […]READ MORE
What if Talented Employees Sought You Out?
Rarely a week goes by that I don’t come across a CEO or executive seeking new talent. It could be a high-priced executive, or just an employee that has multiple “new age” skills such as social media marketing. Finding good talent is difficult, takes time, and costs money. As a result, most take the easy […]READ MORE
Add Time to Your Calendar
A couple of weeks ago I connected with someone after they had purchased my book Operational Empowerment. When I asked for feedback on the book, this person said he found it to be too vague, not providing him with the specific steps he could introduce in order to empower his employees. This might shock you, but […]READ MORE
How Your Leadership May be Stifling Productivity
Have you ever wondered why, despite your best efforts to hire great leaders and provide them with good training, your employees still fail to produce at a level you find acceptable? Well, the reason is less about training and skills and more about priorities. Your leadership team may actually be stifling productivity. In this week’s […]READ MORE