How to Overcome Your Sales Teams Objections [and move forward!]
How can you overcome your sales teams objections? It’s pretty straight forward when a customer objects, but what if the sales team themselves are objecting? When it comes to internal team objections, most are the result of “not-knowing”. Their not actually an objection at all. Several years ago, a client contacted me about helping to […]READ MORE
What Are Your Employees Doing When You’re Not Looking?
What are your employees doing when you’re not looking? That’s a question that plagues most of the business owners and leaders I know. How are they interacting with customers? Are they ensuring a positive experience, or more focused on their own agenda? The answer is, it depends. I recently stopped by our local Home Depot […]READ MORE