Are You Experiencing Communication Deterioration?
When I proposed to my wife over ten years ago, we were sitting in my car overlooking a Christmas light display; there were no distractions, cell phones, or other people around to take away from the moment or the message. Fast forward to today and our most meaningful discussions are often over dinner, when we […]READ MORE
Are You Building a Community?
Have you ever participated in a team building event? My guess is that you’ve been part of at least one during your career. Furthermore I would guess that you although the event may have had some initial positive influence on how your team collaborated, over the long the event and it’s impact slowly faded. In […]READ MORE
Form a Community: Why Team Building is Dead
I’m often asked about how to best motivate teams. The common belief, of course, being that some type of event or intervention is the best way to energize, invigorate and build renewed collaboration. My experience has been, however, that although such an event yields some initial benefits, there are few long term benefits that can be […]READ MORE
Why a Customer Survey is Useless
Have you ever invested time in answering an unsolicited customer survey? My guess is that if you did, it was for one of two reasons: 1. You were so overjoyed with the companies product or service that you felt obliged to let them know. 2. You were so annoyed with the companies product or service […]READ MORE
How to Achieve Productive Collaboration
During my corporate career I managed a variety of teams both unionized and non-unionized, ranging in size from four people to upwards of thirty. What I found was that regardless of the industry, working environment or age differentiation within the team, the greater my ability to support the team in achieving productive collaboration, the more […]READ MORE
How to Influence Increased Productivity
Have you ever wished you were more effective at influencing the decisions of others? Better yet would more effective and collaborative decisions made by your employees or team members result in less conflict and increased productivity? This past week I returned to Toronto after a brief stay in North Carolina. Upon landing but prior to […]READ MORE