Shawn is an expert in sales, customer experience and leadership. As a keynote and virtual speaker, he prepares companies, their leaders and teams for breakthrough growth and performance.
His presentations include real-world examples and stories. These serve to inspire and mobilize participants to new levels of innovation and growth.
Shawn also consults to some of the most recognizable organizations and brands. He helps his clients develop strategies that accelerate growth and elevate their customer experience.
Shawn’s Most Popular Talks
As a keynote speaker and virtual speaker, each presentation Shawn delivers is custom-designed for his audience.
His style is dynamic and engaging.
Most importantly, Shawn provides his audience with distinct strategies and tangible takeaways that they can rapidly apply when back in their workplace.
Shawn’s presentation was engaging, dynamic and resonated well with the audience. We received a ton of positive feedback about his session!
Congratulations Shawn… your satisfaction score was one of the highest we received - an amazing 97%!
In my opinion Shawn more than delivered on our expectations and gave many of our delegates a lot to think about as it pertains to improving the performance of their business with and through their employees.
Shawn spoke my four TEC groups earning solid evaluations and giving virtually every member at least one concrete take-away that could be implemented immediately.
Shawn presented to our dealer network at our recent conference, and our dealers were very impressed. Shawn engaged the audience – keeping their attention and interest – while educating them on a number of great selling tactics.
Shawn’s workshop on identifying and capitalizing on customer value was provocative and valuable, helping our team to generate new ideas to improve our customer relationships.
Shawn spoke at our conference and his talk on Engaging Multiple Generations in the Workplace was very well received by our attendees. His stories and examples were relevant and connected with the needs of our attendees. I’d highly recommend Shawn as a speaker at your next conference.
Connecting, Converting and Closing in Today’s New Economy
• Recognize key differentiators to help you sell in today’s new economy.
• Identify key strategies to find, reach, and connect with today’s prospects.
• Understand the best methods to qualify your customers quickly.
• Improve conversion and retention of key customer accounts.
• Win with proven closing strategies for today’s marketplace.
The “Wow” Factor
Delivering Personalized Experiences That Turn Customers into Evangelists
• Recognize and adapt to future buying behaviors.
• Convert your customers to raving fans.
• Rethink how you engage and interact with your customers.
• Develop your own unique Customer Impact.
• The social economy and how technology will impact customers.
Leading to Achieve Extraordinary Individual and Team Performance
• Understand key distinctions of the future workforce.
• Capture the attention and engage today’s employees.
• Recognize how to adapt and manage the pace of change.
• Discover how to empower today’s workforce.
• Learn the three core strategies to retain top performers.
Empowering Today’s Workforce for Increased Productivity and Accountability
• Understand the distinctions and trends of the future workforce.
• Examine the role of HR in preparation for Generation Next.
• Discover how to engage leaders to create an empowered workforce.
• Examine the evolution of the HR role.
• Explore the influence of technology amongst today’s organizations.
An example of a virtual presentation I delivered for the Center for Family Business. The format was an interview style dialogue to engage members and stakeholders.