Maximize customer value

Are you looking for ways to empower your employees and maximize customer value? Who isn’t? If you are serious about transitioning making this transition, then lean may be right for you. In this brief video I outline some key considerations to determine if introducing lean will help you improve your business.

If you think that lean might not be the best approach for your business, I urge you to think again. Lean can be used in business of all sizes and industries to help improve efficiency and maximize customer value, and these are the ingredients to a successful, sustained and profitable business.

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Question: What are you and your front line leaders doing to encourage and integrate ideas and suggestions from your employees to help them be more productive? How can you capitalize on your employee ideas to increase value to your customers?

© Shawn Casemore 2014. All rights reserved.