Effective communications involves the process of presenting information to a listener with the intent of achieving a predetermined outcome, i.e. the listener acts, thinks or feels. To ensure communications have value requires consideration of the following two components:
1. Importance and relevance to the listener
2. Listener understanding and comprehension of your message
Measure the effectiveness of your communications by assessing the “importance” and the “understanding” of the listener.
© Shawn Casemore 2014. All rights reserved.