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How Talent and Relevance Are Business Growth Differentiators

What are the key differentiators between a company that grows and one that dies? In this episode of Growth Inspired Lee Caraher shares her personal experiences in growing multiple companies, outlining what she believes are the three key areas to consider when trying to grow a company today. Talent is a key driver…be in a… Read More…

Successful Changes are a Result of Engaged Employees

It’s ludicrous to think that employees are unable to adapt to change. As individuals we are familiar and quite comfortable in change, just consider our adaptation and integration of more recent dramatic changes such as live streaming videos and music; cars that self park; and our obsession with connecting through social media. As a society… Read More…

Why Your Team Pushes Back on Change

Are you struggling with getting your people to accept change? Possibly you’ve introduced something recently that employees aren’t happy with or you’ve found that your employees push back on changes that seem inconsequential. If you’ve ever experienced this, you’re not alone. The historical view that employees transition through four stages when dealing with change is… Read More…

Are you Delivering the Value your Customers Expect?

Have you ever purchased something only to realize shortly after that what you purchased was nothing special? Have you ever made a purchase and then realized that what you invested in was no different then something you owned previously? We’ve all been there. Don’t be caught in the overwhelm of business decline simply because you… Read More…

Be Careful What You Read

Despite the challenges of having young children and a hectic travel schedule, I try to find creative ways to read each week. Audible seems to be the easiest option, given the mileage I drive each year, but my kindle has the ability to keep me awake for at least a few minutes once my head… Read More…

Is it possible to be too passionate about customer service?

When it comes to growing a business, providing consistently high levels of customer service is often the single greatest contributor to driving both repeat and referral business. But what happens to customer service as a business scales? This is the question I explored in this week’s episode of Growth Inspired with Steven Riznyk, CEO of… Read More…