Managing your customer: How to build and improve upon customer relationships
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Casemore’s Critical Links October 8th, 2012 edition
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Customer service is not dead!
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Improving processes? Start with serving internal customers.
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Business growth starts with pleasing customers.
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Who Determines What Adds Value?
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How Valuable Is Your Customer’s Time?
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Customer Service Versus Technology.
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Future Focus: Time To Turn The Page.
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Your Customers First Bad Experience Is Their Last.
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