Customer Experience

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Customer service is not dead!

Shawn Casemore • 4 Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Improving processes? Start with serving internal customers.

Shawn Casemore • No Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Business growth starts with pleasing customers.

Shawn Casemore • 4 Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Who Determines What Adds Value?

Shawn Casemore • 2 Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

How Valuable Is Your Customer’s Time?

Shawn Casemore • No Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Customer Service Versus Technology.

Shawn Casemore • No Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Future Focus: Time To Turn The Page.

Shawn Casemore • No Comments

<img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img data-src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" class="lazyload" /><noscript><img src="https://shawncasemore.com/core/assets/2480c8195a/assets/images/placeholder.png" width="100%" />

Customer Experience

Your Customers First Bad Experience Is Their Last.

Shawn Casemore • No Comments

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